LifePoints Reviews
78 reviews
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How would you rate LifePoints?
To be fair, it did show up eventually, so I guess that’s something. It just kind of takes the excitement out of earning anything when the reward crawls in at its own sweet pace. Would be nice if they could speed it up a little, you know, since that’s kind of the whole point.
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That said, I do still run into the occasional one where I answer a few questions and then get screened out. It’s not a dealbreaker for me, but it can be frustrating when I thought the invite meant I was a good match.
Overall, I’d say the matching is better than a lot of other survey sites I’ve tried. In my opinion, it’s close to being excellent, but I’d give it 5 stars only if the screening was a bit more accurate.
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One thing I do like is that they still give you a few points if you get screened out. It’s not a lot, but it feels better than getting kicked out after answering questions and getting Nothing, which happens on some other sites.
Some surveys do close after just a few questions, and yeah that gets annoying. My payout took a couple days, which was fine. overall I’d say 4 stars, decent panel but not Perfect...
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The points also build up really slowly, so the whole thing didn’t feel worth the effort to me. Maybe some people have better luck with it, but my experience was mostly annoying, and I don’t see myself using it again...
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Why do you only have one star? Is this really a scam?
“I have never perceived this as a scam because I have already received my gift cards within a short period of time.”
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How long does it take to receive payment when using PayPal?
“Usually, it can take up to 5 days for PayPal to transfer the funds to your account. It's important to remember that the email address associated with your LifePoints account and PayPal account should be the same. I personally experienced a delay because I overlooked this requirement.”
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How can I effectively reach out to them to file a complaint? I recently dedicated an hour and a half to a survey, which I successfully completed, but did not receive any points.
“Hi there, Please click on the provided link and scroll down to the contact section labeled "Send Us A Note": https://lifepoints.zendesk.com/hc/en-gb/categories/360001124872-About-Us”
“You have the option to send them a message or engage in a chat with an agent directly on the site. I've encountered a few issues in the past, and they have consistently resolved them for me. To reach out to them, simply go to the help center located at the top of the page, click on "about us," and you'll find the option to send them a note or initiate a chat.”
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My account was unexpectedly labeled as inactive. Despite sending 8 emails, I have not received any response from them. When I called their 800 number, I discovered that you can only proceed if you have an extension. Pressing 0 for the operator informs you that no one is currently available. How can I successfully reach them and have my account reactivated? I have accumulated over 8000 points to redeem.
“It's actually quite simple to accumulate points here, as that's their strategy and what people are looking for to make quick cash, right? However, once you convert your points into cash and withdraw it, they will block you from their community. Consequently, your points, rewards, or cash will disappear.”
“Do they seriously not have a phone number to contact? And can you believe that their emails are just full of lies? And on top of that, they go ahead and shut down your account.”
“I'm not completely certain if you can actually get them to respond. Many people have tried every possible way to reach out to them, but unfortunately, they haven't had any success. Personally, I have also given up on trying to communicate with them. What they do is collect all the responses from surveys and make a significant amount of money from it. However, they tend to remove the individuals who filled out the surveys before they have the opportunity to receive their share of the earnings. This appears to be a recurring issue with them.”
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My account (janezhuravski@gmail.com) was unexpectedly deactivated. How can I reactivate it or, at the very least, redeem the points I have accumulated?
“That actually happened to me once. I simply continued sending them emails, and eventually they decided to reopen my account. Surprisingly, all of my points were still intact.”
“First, Jane, I strongly advise against posting your email address on a public forum like this. Unless you enjoy receiving a large amount of spam, it's best to avoid it. To address your question, you can visit mypoints.com and locate the help button in the lower right corner of the website. You can submit your question there (and include your email address as only they will have access to it). They typically respond within a few days. If you don't receive a response, I recommend trying again. I can mention that they recently made some changes to their website, which caused some difficulties for me when trying to access it. However, these issues are often temporary. It's worth reaching out to them for assistance. Best of luck.”
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